FAQs Shipping And Returns

Shipping Policy

Estimated Shipping Delivery Times:

  • USA: 3-5 business days
  • Canada: 5-10 business days
  • World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

International Shipping:

International shipments may incur customs fees. For each country the Customs Policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order Never Arrived:

If your order didn’t end up arriving, be sure to let us know!

FIRST, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at support@yoyosurvivor.com noting your order number. We’ll see what can be done.

Returns Policy

Damaged Items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within 3 days of delivery!

Wrong Size:

If you’re unhappy with the size you’ve received, FIRST check that the size stated on the garment matches the size stated on the product item listing’s sizing chart.

Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.

If you’d like a different size, get in touch with us at support@yoyosurvivor.com and we’ll let you know what your next steps are.


For secure online shopping: